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AI Didn’t Go Rogue. Somebody Turned Off the Guardrails.
Everyone’s worried AI is plotting to take over the internet on its own. I think that’s the wrong villain. The guardrails coming off is a decision companies are making, with names attached.
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You Are AI-First Now
The last post in the series: why we didn’t cover agents, what winning actually looks like, the Wild West problem managers need to own, and what actually happens to headcount.
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How Do You Show Leadership It Is Working
There’s no industry standard for how to measure AI ROI at work. Here’s the three-tier framework for proving your time saved is real, plus the bigger number almost nobody reports.
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Are You Automating Yourself Out of a Job?
The honest answer on AI replacing jobs at work: some tasks really are going away, but the job and the task were never the same thing. Get ahead of it by learning the tool, and start automating the parts of your job you actually hate.
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Automate, Schedule, Approve
How to schedule AI workflows at work: what to automate, how notifications differ between Claude and Copilot, and why the last step, approval, never goes away.
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Your AI Should Remember You
How to make AI remember you at work: three files, instructions, memory, and voice, so you stop re-explaining yourself every time.
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How to Build It So It Actually Works
Automating something is the easy part. Building it so it does not quietly drift is the part most people skip. How to map before you build, push on what could break, and let the audit file do the checking.
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What Is Actually Worth Automating
What to Automate With AI at Work Most teams are not understaffed. They are under-automated. There is a difference. ChurnZero put a number on it: if more than 30% of customer success manager (CSM) time goes to administrative work, you have a workflow problem, not a headcount problem. That tracks with what I have watched…
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Getting Started Is Just a Conversation
How to Get Started With AI at Work The setup is done. You have your instructions in. Memory is on. Connectors are enabled. Getting started with AI at work does not require a prompt engineer. It requires a conversation. You do not have to type it out perfectly. Turn the mic on and say it…
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Your AI Will Be a Yes-Man Unless You Stop It
I used an AI chatbot to brainstorm an idea once. No instructions. No memory. Every thought I had was brilliant. Every direction I considered was the right one. By the end of the conversation something felt off. I did not actually believe I was that amazing. Then I took the entire conversation into my Claude.…